In this user guide, you will find information on;
- Completing an installation using the Installer Portal.
- Completing an uninstallation using the Installer Portal.
Note: The below FAQ articles are relevant to this User Guide.
Completing an Installation using the Installer Portal
- Log into the Rand McNally Manager app (the web application can also be used) and navigate to the Installer Portal v2 under the Tools menu.
- Enter the device ID (IMEI or ESN located under the barcode) into the search bar and click ‘GO.’
- Click on the device to open the device details screen.
- Select your installation option;
- Link to Existing Asset → Search by the Asset Label or Registration to select the Asset you want to install the Device into.
- Create a New Asset.
- Link to Existing Asset → Search by the Asset Label or Registration to select the Asset you want to install the Device into.
- Fill out the asset information;
- Label (Mandatory) – This is your asset’s name on the platform (e.g. Vehicle identifier/asset number, nickname, registration, etc.). If you select Link to Existing Asset, the Assets current label will display in this field.
- Group – Select the Group to assign the Asset to. The default group is “All Assets” when creating a new Asset. If you select Link to Existing Asset, the Group the Existing Asset is currently assigned to will display in this field. Learn more about Groups.
- Fuel Type – Select the Fuel Type of the Asset (this field will only display for Telematics device types that can capture fuel data).
- Rego – Asset registration (Licence plate number).
- ODO – Current odometer reading of the Asset (relevant for vehicles).
- Runtime – Current Engine hours (relevant for plant equipment and off-road equipment).
- Installer – The name of the person installing the device.
- Installation Location – The geographic location where the installation was completed (e.g. street address, depot/terminal name, etc.)
- Start vehicle ignition and idle the vehicle.
- Confirm device activation using the device health field to check its current status.
- Not Deployed: Click the refresh button to run the device online check. Give the device several minutes to come online.
- Online: The device is activated, and you can proceed to the next step.
- To complete the installation, click the Complete Install button.
Note: The Complete Install button will only be active to select once you have entered an Asset Label.- You will be displayed a Success dialogue.
- Close the dialogue by selecting OK.
- The Device page will reload; you will see the linked asset details and an Uninstall button.
- You will be displayed a Success dialogue.
Upon successful installation:
- Create New Asset – the asset has been created and the device linked to it.
- Link to Existing Asset – the device has been linked to the existing asset, and the Asset status is set to Enabled from Paused.
- The Asset information you entered in the information fields, is populated against the Asset.
Completing an Uninstallation using the Installer Portal
- Log into the Rand McNally Manager app (the web application can also be used) and navigate to the Installer Portal v2 under the tools menu.
- Enter the device ID (IMEI or ESN located under the barcode) into the search bar and click ‘GO.’
- Click on the device to open the device details screen.
- To complete the uninstallation, click the Uninstall button.
- You will be displayed a Confirmation dialogue.
- Click Proceed to confirm the uninstallation.
- You will be displayed a Success dialogue.
- Close the dialogue by selecting OK.
- The Device page will reload; you will see the installation options and the Complete Install button.
- The Device status will be set back to Not-Deployed.
- You will be displayed a Confirmation dialogue.
Upon successful uninstallation:
- The Device is set back to a Not-Deployed state, ready to be re-installed if required.
- The Device ↔︎ Asset Link is disabled.
- The linked Asset status is set to Paused.